Winter resource pack – information for patients

Posted by: karenbarron2 - Posted on:

Accident and Emergency (A&E) and 999

For serious and life-threatening emergencies only, choose your nearest A&E or phone 999.

GP Out of Hours Service

For fevers, infections and other problems that cannot wait for [practice name] to re-open, choose the GP Out of Hours Service by calling NHS 111.

Dental Emergencies

If need urgent treatment, choose your regular dentist for advice. If you do not have a regular NHS dentist, contact NHS 111.

Accessing care at Armley Medical Practice

The easiest way to access our services is to complete our online consultation form via the Practice website armleymedicalpractice.co.uk. The response is often much quicker too because you do not have to wait in the queue on the phone or wait by the phone for a call-back. If you do need to call us, please phone 0113 4677499

Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Our patients often need more tailored support than a General Practitioner (GP) can provide. That’s why Armley Medical Practice has several, new, specialised roles, such as mental health practitioners, physiotherapists, and pharmacists [please update with services relevant to your practice and hyperlink to more info on your site if possible]. You can even self-refer for some services without seeing your GP. This means you get straight to the specialist care you need whilst allowing our GP appointments to be used for those who need them.

Our practice team will ask you some questions so they can best assess your need and book you in with the most suitable clinician at an agreed opportunity. That could be the same day or over the coming days and weeks, dependent on what is clinically appropriate.

If you are not able to attend your appointment, please let us know in good time so that the slot can be used for someone else.

We care for many people and are working hard to give everyone the help and information they need. Sometimes that causes others to wait for our services or when reaching us on the phone. We really appreciate your patience and understanding.

How you can help

1. Look after yourself and each other

There are many ways to stay well this winter. This includes staying warm, eating well, and checking up on vulnerable neighbours. Many minor illnesses and injuries such as a sore throat, coughs, colds and small cuts can be treated in your own home with a well-stocked medicine cabinet and plenty of rest.

2. Save time by booking your appointment online

Use our online consultation form at armleymedicalpractice.co.uk to request advice or treatment. You will receive a response as soon as our practice team has assessed how to provide your care by the most appropriate person, usually within two working days. This might be with a GP or with a specialist professional more suited to your needs.

3. Have jabs and get tested

It’s not too late to receive a COVID-19 vaccine. Please have your second dose as two doses are needed for full protection, get a booster and flu jab when offered. If you have symptoms, get a COVID-19 test and don’t visit a healthcare setting (GP practices, pharmacies, accident, and emergency).

4. Continue to be kind to our staff and each other

This includes helping us by socially distancing where possible and wearing a face mask in healthcare settings