Friends and Family Test 23/24

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

Each month the Practice will update the website with a months submission for the Friends and Family Test. Verbose responses will be reviewed and discussed in Practice meetings to improve our services.